How to use this list
Ask every company the same questions and write down the answers. A good company answers plainly and puts the answers in the quotation. Vague answers now usually become disputes later.
About the company
- Is the company registered, and will you issue a PAN or VAT invoice? This protects you and makes the expense valid in your accounts.
- Can we see similar work and speak to a past client? Look for projects close to yours in type and size.
- Who will actually work on our project? Ask whether the work is done by their own team or passed to someone else.
About scope and cost
- What exactly is included, and what is not? Ask for a written list of features, pages or modules.
- What are the yearly costs after launch? Domain, hosting, SMS, payment gateway and support fees should be stated up front.
- How are payments split? Payments tied to delivered milestones are safer than a large advance.
- What happens if we need a change during the project? There should be a simple, priced change process.
About ownership
- Who owns the source code, design and data? Get it in writing.
- In whose name are the domain, hosting and app store accounts? They should be in yours.
About delivery and support
- What is the timeline, and how will we see progress? Ask for regular demonstrations, not one reveal at the end.
- Will you train our staff, and in which language? Software that staff cannot use is wasted money.
- How long is free support, and what does it cover? Ask how to report a problem and how fast they respond.
Warning signs
- A price given before anyone asked what you need.
- No written scope or contract.
- Full payment demanded in advance.
- Refusal to hand over logins or source code.
- Promises of a fixed Google ranking or guaranteed sales.
How Neuro AI Nepal answers
We are a registered company in Birendranagar, Surkhet. Each quotation lists deliverables, exclusions, milestones and third-party fees, and each project includes 3–6 months of free support depending on the project. See our pricing, portfolio and buying guides, or ask us these questions directly.
